Software outsourcing and cloud services: a combined powerhouse that’ll help your business scale
February 12, 2024
We’ve all heard of the advantages that software outsourcing and cloud services can each offer to businesses utilising them. While software outsourcing has amassed popularity thanks to its significant cost savings and high accessibility to the best talent pools, cloud services, on the other hand, enables swift scalability even if it’s in short notice. Integrating cybersecurity, business intelligence and AI further leverages cloud services, thereby making it a no-brainer when it comes to operating businesses today.
But what happens when they’re both combined for further streamlining operations and therefore, end results? In this article, we’ll first separately focus on how software outsourcing companies and cloud services each benefit the businesses using them. Additionally, we’ll also cover how, when combined, they can positively impact business operations irrespective of size, specialty or industry – so businesses can make well informed decisions on how to integrate the two in order to improve CX, increase revenue and meet other important KPIs across the organisation.
How software outsourcing helps
Enables you to delegate all hiring, management and administration tasks
Offloading administrative tasks such as hiring team members, paying salaries and facilitating other benefits is one of the key reasons that has made software outsourcing so popular. The increase in remote work environments has made this model all the more sustainable, thereby now making software outsourcing more the norm than an exception among modern-day businesses.
In essence, business leaders and high-level management who wish to focus on strategic and analytical tasks find this to be the key motivator behind adopting a software outsourcing model, so they can delegate busywork – while relying on quality talent from software development experts to build and run their project.
Offers cost savings on overheads, office space and infrastructure
Delegating the responsibility of hiring resources and managing them remotely subsequently removes the need to maintain physical office space and infrastructure by organisations. In turn, this can lead to significant cost savings, both in the short term and long term.
What’s more, software companies in Sri Lanka as well as across Asia are more affordable for businesses based in North America, Europe or the United Kingdom. This further increases cost savings, while maintaining product quality throughout the ongoing partnership.
Opens the door to a wide range of talent, with physical distance not being an issue anymore
Software outsourcing was most commonly associated with cost savings at a time when it wasn’t as mainstream as it is today. While that is still true, its other great advantage of being able to get access to talent that otherwise wouldn’t have been possible due to geographical constraints is now starting to shine too. Unlike conventional in-house teams that can best be sought only by hiring professionals who are based within close proximity (or are willing to commute if located at farther distances), businesses are now able to choose talent for their software development needs without having to worry about whether they are located close enough or not – as they are all going to work remotely anyway.
This opens up a world of talent that otherwise would’ve been unattainable for businesses before (unless they were willing to sponsor visas and accommodation!). Additionally, the software outsourcing company does all the hard work of headhunting, as well as arranging interviews and assessments – with POCs from the business side only having to attend interviews and make final hiring decisions based on the pool of applicants assessed, at their convenience.
How the cloud helps
Removes the need to host infrastructure in-house
One of the greatest benefits of cloud computing is the ability for even the smallest businesses (including self-employed individuals) to avail resources – without having to purchase or install any kind of physical infrastructure. In turn, this alleviates the need to hire and maintain IT and security teams to monitor physical infrastructure, thereby leading to cost savings for businesses.
Enables scaling at a moment’s notice, with only a quick upgrade or downgrade to subscription plans
SaaS solutions that are powered by the cloud have made scaling up or down as easy as clicking a button. This has been highly advantageous for businesses of all sizes, as many consideration factors have been removed, such as infrastructure purchase and maintenance. As a result, businesses only need to focus on the capabilities they need, and choose a plan that best fits their needs. Responsibilities surrounding infrastructure usage, maintenance and even security are attended to by the cloud service provider, so businesses can concentrate on core operations that demand their fullest attention.
Offers a wide array of services all under one roof
Leading cloud service providers don’t just offer virtual storage or task management platforms; they are now one-stop powerhouses for today’s businesses to run effectively. From microservices to business intelligence, leading cloud service providers enable software development teams to build and customise applications as they wish, while integrating proprietary solutions to meet even the most niche requirements.
Likewise, cloud services in Sri Lanka entail software outsourcing providers in the country partnering with leading cloud providers, so they can accommodate any custom requirement their clientele may have. All in all, this ends up being a win-win situation for both software outsourcing companies and their businesses, since one flagship cloud vendor is sufficient to meet all requirements.
Combining the best of IT outsourcing and cloud services - and what it eventually means for your business
While both software outsourcing and cloud based services have helped even the smallest companies obtain massive leverage in their respective markets, combining the two is bound to reap significant rewards both in the short and long term.
Key things to expect when integrating the two include (but aren’t limited to):
Using one partner for all things software development, cybersecurity, business intelligence, and pretty much most things IT,
Continuing to save on overhead, infrastructure and office space costs thanks to remote work environments and SaaS,
Gaining access to some of the world’s best talent, without having to worry about employee commutes (or visas for that matter).
Additionally, software outsourcing companies, through their different IT outsourcing models can also scale team members as and when needed. This therefore helps reduce turnaround times from software outsourcing companies when it comes to project kick-off, or if a new functionality needs to be implemented.
Combining software outsourcing and cloud services can offer organisations unmatched benefits in a business environment that is fiercely competitive. Whether it’s catering to seasonal peaks in demand or applying user-generated feedback in the next app update, software outsourcing companies can utilise cloud services to deliver high-performance solutions to clientele across the globe.
Additionally, software outsourcing companies can also do the hard work of liaising with cloud service providers on their clients’ behalf, through strategic partnerships that offer all IT-based solutions as and when required. This makes it all the more convenient for business leaders and senior managers who are hard pressed for time, as they’ll now only be required to offer key insights or decisions on the strategic course of the software that is being built and maintained by their software outsourcing partner.
Stay updated with our tech articles – your go-to source for the latest insights, trends, and innovations in technology.
Q1: Can software outsourcing companies arrange and maintain cloud services as well?
A: Yes, most leading software outsourcing companies today partner with leading cloud service providers, in order to obtain and manage cloud resources for their clientele. If your business already partners with a software outsourcing company to build custom software or other applications, discussing how they can also obtain cloud services on your behalf is a productive discussion to have.
Chances are that they are already doing it, and billing you for usage on a regular basis. Nonetheless, having a discussion on any technicalities or fine print can give your team the clarity they need in terms of what they are paying for, and how much.
Q2: Do software outsourcing companies offer cybersecurity services?
A: Many leading software outsourcing companies do offer cybersecurity services together with custom software development. While the development stage may include building the software with a zero-trust and security-first approach, many software outsourcing providers are also able to scale through DevSecOps and SecOps models. This can give businesses the advantage of relying on one flagship service provider for all their software and cybersecurity needs.
If, however, your business already partners with a third-party cybersecurity provider, your software outsourcing company should still be able to collaborate with them as and when needed, in order to ensure optimum cyber protection for your business’s networks and perimeters.
Q3: Can small businesses avail software outsourcing services?
A: Yes, software outsourcing has now become versatile to the point where even small, boutique businesses can use the services provided by a software outsourcing company to build their custom software or application - even from the startup stage. Unlike before, software outsourcing isn’t a service that is only reserved for larger organisations, as the convenience provided by cloud services can now accommodate smaller, bite-sized requirements, or one-off requirements for those that are on a strict budget.